Below are some common concerns of customers before purchasing from us, if you have other questions, please just send it to email@example.com
It is not mandatory to register and set up an account. However, if you choose to, we will retain your contact details, which will be retrieved when you login on your next visit.
After logging in to your account, the status of your checkout history can be found under ORDER HISTORY. For orders registered via postage, you will receive an email with the tracking number and website link how to track your order.
Unfortunately, once an order is placed we can not cancel or make changes to it. Please email us at firstname.lastname@example.org if there is a problem with your order and we will do our best to resolve the issue.
All orders are shipped via USPS. See our Shipping Policy for more details
You may enter the coupon code in the discount code section during checkout.
All items are in stock unless you see “SOLD OUT” indicated.
Once an item is SOLD OUT we cannot guarantee the item will be restocked. However, you can click on the item you would like to purchase, select your desired size/color, select NOTIFY ME WHEN AVAILABLE and enter your email address. Once the item is restocked, you will be notified by email.
Click on UNSUBSCRIBE at the bottom of any newsletter. Or Log in – go to My Account – My Subscriptions then make changes from there.